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4.9
138 reviews

Merit Moving Systems Review by Pam

Pam

Excellent Service! We have used Merit twice for our moves both across state and locally. Both times the teams were friendly and took great care to ensure our furniture was wrapped/covered properly to prevent damage. They were very helpful with furniture breakdown/set-up/placement and were super flexible when I couldn't make up my mind what was coming in the house and what was going to storage. Highly recommend!

Merit Moving Systems

Thank you very much for your review. We appreciate that you took the time to do so. If we can be of further assistance, just let us know...

Merit Moving Systems Review by Jill

Jill

I've been through a lot of moves, and this is by far the BEST quality/service ever received!! Movers Jay, Matt, and Howard were so friendly, accommodating, and professional. Fantastic experienc! Wouldn't heistate to recommend Merit to other friends and family.

Merit Moving Systems

Thank you for the kind words! They are appreciated...

Merit Moving Systems Review by J P.

J P.

Rick Horst and entire crew were marvelous to work with every step of the way!!!!! Patty Cervantes in Buena Park is a superstar also!!! Much appreciated, guys; thanks for a great move!

Merit Moving Systems

We appreciate the positive review. Thank you for your entrusting us with your relocation...

Merit Moving Systems Review by Horst R.

Horst R.

Kevin is the man. He was extremely patient with me since I had to change delivery destination a couple of times. The packing and loading crew deserve a commendation since they did a superb job. The ladies at the front desk deserve equal recognition for being polite, considerate and knowledgeable All together they made my move-out a breeze..

Merit Moving Systems

Thank you very much for your positive review. We appreciate the kind words...

Merit Moving Systems Review by Laila

Laila

I was very happy with Kevin Pruitt and the ladies I spoke with via phone. They got our move ready and were very helpful. The guys that moved our stuff were helpful to a point. There were four guys and I only got two of their names. Junior was helpful and very courteous with out stuff. Jose, I believe that was his name, was very rude in the beginning and then warmed up after a couple hours. I was also told the movers would take apart the beds, cribs and put them back together at the new house and they only put one bed together. Plus we had to take the crib apart ourselves, no big deal. Lastly, I was told they would pack our stuff and unpack it at the new house and that didn't happen. We did find two items broken already and two items missing. We didn't get copies of the item list they packed/delivered and the writing was u readable so even if I wanted to make a claim, I couldn't read of they packed it anyways.

Merit Moving Systems

Thank you for your review. While it is nice to hear about the good things, it is also important to hear about services that are not performed up to expectations. We take responsibility if we have a failure and will do what ever possible to make any corrections. We will have our Thousand Palms office contact you to see if we can make amends....

Merit Moving Systems Review by Alex L.

Alex L.

Everyone from the coordinator (Shellie) to the surveyor (Ed) to the movers (both in Redwood City and San Diego) were amazing and awesome. They helped pack all of my items in an efficient and quick manner and delivered them in great condition. Shellie was especially great: helping me to sort out all of the details and calling me to ensure that I was taken care every step along the way. Definitely would use your service again!

Merit Moving Systems

Thank you very much for the compliments to both Shellie and Ed. We appreciate we were able to be of service to you...

Merit Moving Systems Review by Michele P.

Michele P.

After having our family heirlooms in storage for a few years, it was time to get them moved and dispersed amoungst the family members. So, that meant everything in the unit would have to be moved from Murrieta, CA to the Seattle area. I wracked my brain for several weeks making calls to find the right long distance moving company with a heart for antiques and non-replaceable items that needed much tender loving care to make the 1000+ mile trip. Merit impressed me from the first phone call, then speaking with Kari added to my relief, then working with Lelo at the unit to pack it into the first truck made for a calm and happy experience and finally, when the truck pulled up to my house and I met Russell & Matt, I can only explain the feeling as pure, unadulterated JOY! Every piece arrived in perfect shape, was placed exactly where I needed it to be and items that went to family where dispersed with a true willingness to help! Your company is as professional as it gets, as caring as a sentimental old gal, like myself, truly needs and as efficient as a well oiled machine! I will be singing your praises to everyone I know and have given my highest recommendation to both family and friends, near and far! Thank you for helping us finish this story of our family and our precious "stuff" with a very happy ending! :-) MM

Merit Moving Systems

Thank you very much for your very nice review. We appreciate the kind words...

Merit Moving Systems Review by Gaynor T.

Gaynor T.

The guys were wonderful and so very helpful. Thanks to all four of them. They moved me from Escondido to Redondo Beach. The rating did not let me select the proper place. Temecula was the closest city on the list.

Merit Moving Systems

Thank you very much for your positive review. It is appreciated...

Merit Moving Systems Review by Patty L.

Patty L.

Thank you so much for your help during a very stressful time. Kari Stanley and Sam Woodley and his crew were a pleasure to work with. Kari was so efficient, explaining each step of the procedure, and what we could expect to happen, and it happened just as she said it would. Sam Woodley and his crew were so organized!!! They swooped in, packed up the house and drove away with a wave and a toot of the horn. They made a difficult job seem effortless. We can't thank them enough. Thank you, thank you, thank you!

Merit Moving Systems

Thank you very much for your review! It is nice to hear positive feedback on our organization. If we can be of further assistance in any way, do not hesitate to contact us...

Merit Moving Systems Review by Marc

Marc

Merit was pretty good once they got the crates. But we moved from Hawaii to California and there were many people involved. We used island Movers supposedly for a door to door delivery. However, island movers packaged our things, charged us up front for the entire move. The container sat for a while in Honolulu, then only several days on the barge. But then it sat in Long Beach for weeks. Island Movers told us to call Laura at United Van lines part of the umbrella of Unigroup. Laura was on vacation. When Laura called back she said container was still in Long Beach. It was up to Long beach to tell them when it could be picked up by merrit. I got Diane at Merritt who was concerned about all the delays and said it wouldn't be ready for them to pick up for another week or so. Finally Unigroup and Merritt got together and they brought our things a little earlier. There were so many companies involved that all pointed the finger at someone else. Diane at Merritt did show concern for our situation though.

4.9 out of 5
Out of 138 Reviews
AMSA
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Orange County Merit Moving Systems


  • 5655 Dolly Ave., Buena Park, CA 90621
  • Open Serving LA, Orange & Riverside Counties
  • (855) 950-4471
  • (714) 912-2811